Offer your customers an unique experience

Customer Journey Management

By using the Revotas Orchestration Marketing Platform, you can map your customer journey, learn more about customers' needs, and create cross-campaigns through different marketing channels altogether with the Revotas Orchestra Team.
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Plan personalized journeys using real-time data and AI-powered insights.
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Create the next generation customer experience with the Revotas Orchestration Marketing Platform

understanding customer needs

It allows you to plan the purchase/service journey of your customers from the first time they meet your brand.

Improving the decision-making process

It helps you to gain insights to determine next steps based on real customer experience.

Managing the customer experience

It provides you with the essential steps to manage the experience after understanding customers’ needs and improving their decision-making processes experience.

Managing different channels together

It allows you to monitor different channels where you communicate with your customers simultaneously improving their decision-making processes experience.

CXM - Customer Experience Management

Customer Experience Management (CXM) is a way of working towards building relationships with customers, putting customers at the center of the business. The customer experience management approach prioritizes the organization and personalization of the entire end-to-end customer experience, helping you do this at scale, across all channels, in real time.
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Revotas Orchestra Team

Together with the Revotas Orchestra Team, you can accompany your customers’ purchasing journey and improve customer interaction, increase customer loyalty and conversion rate by acting on the insights/data obtained.

Senior Customer Success Manager

He is included in the management team of the brand and makes monthly meetings and evaluates the situation. Plans strategies that increase the revenue/data of the brand. Offers innovative solutions, guides Revotas Orchestra Team to achieve goals.

Operational Customer Success Manager

Prepares monthly reports and works for the implementation of new projects. It directs Project Manager in periodic projects and works to increase the revenue/data of the brand.

Project Manager

It takes the responsibility of the projects in line with the brand’s strategy, makes the planning, combines all the resources and ensures that they are implemented without any problems.

Account Manager

It implements the projects planned by the Project Manager. It examines the demands received by the brand and produces solutions. It works in coordination with the technical team and monitors the process. Communicates reports to the brand.

Tech Lead

It provides the integration of the brand with Revotas. Answers the brand’s questions by phone, e-mail, ticket method. It provides support like an active employee of the brand.

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