Customer Success Management

We deliver innovative digital marketing solutions that increase across all CONSUMER TOUCHPOINTS

We don’t wait around for your call – we monitor your results so we can help you to get the best out of our platform

Revotas customer success manager – a proactive, strategic consultant who understands your goals and acts as a resource to help you tackle your bigger, broader initiatives.  As your personal advocate, they’re laser-focused on your success, ensuring you get the most return on your investment.

Create the next generation customer experience with the Revotas Orchestra Team

Understands customer needs

Help to plan the purchase journey of your customers from the first time they meet your brand.

Improves the decision making process

Helps you gain insights to determine next steps based on real customer experience.

Manages the customer experience

Provides you with the necessary steps to manage the experience after understanding customers’ needs and improving their decision-making processes.

Manages different channels together

Allows you to monitor different channels where you communicate with your customers simultaneously.

Meet the Orchestra Team

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Revotas Orchestra Team​

Together with the Revotas Orchestra Team, you can accompany your customers’ purchasing journey and improve customer interaction, increase customer loyalty and conversion rate by acting on the insights/data obtained.

Senior Customer Success Manager

She/He is included in the management team of the brand and makes monthly meetings and evaluates the situation. Plans strategies that increase the revenue/data. Offers innovative solutions, Leads Orchestra Team to achieve goals.

Operational Customer Success Manager

Prepares monthly reports and works for the implementation of new projects. It directs Project Manager in periodic projects and works to increase the revenue/data of the brand.

Project Manager

It takes the responsibility of the projects in line with the brand’s strategy, makes the planning, combines all the resources and ensures that they are implemented without any problems.

Account Manager

It implements the projects planned by the Project Manager. It examines the demands received by the brand and produces solutions. It works in coordination with the technical team and monitors the process.Communicates reports to the brand.

Tech Lead

It provides the integration of the brand with Revotas. Answers the brand’s questions by phone, e-mail, ticket method. It provides support like an active employee of the brand.

Maximum performance with the Orchestra Team

Get detailed reports showing exactly how your users respond to your campaigns, models high-performing campaigns, increases your income, and obtains instant data thanks to real-time reporting.

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